Benefits Questionnaire

Please help us to improve the service that we provide to you

Please fill in your name and tick one box for each question

Click on the submit button to send this questionnaire to us.

Name

Address

eMail

1) Do you know what our benefits service is?

Yes
No

2) Can you get in touch with the person you need?

Every time
Most times
Sometimes
hardly ever

3) Are you happy with the answers we give to you?

Every time
Most times
Sometimes
Hardly ever
Never

4) Do you feel the service is useful?

Yes
No

5) If you call and leave a message do we return your call?

Every time
Most times
Sometimes
Hardly ever
Never

6) How fast are we at dealing with your questions?

Very fast
Fast
Average
Slow
Very slow

7) Do we explain things so you can understand them?

Every time
Most times
Sometimes
Hardly ever
Never

8) Would you like more help with your benefits?

Yes
No

How can we improve our service?

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