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Benefits Questionnaire

Please help us to improve the service that we provide to you.

Please fill in your name and tick one box for each question.



1. Do you know what our benefits service is?

2. Can you get in touch with the person you need?

3. Are you happy with the answers we give to you?

4. Do you feel the service is useful?

5. If you call and leave a message do we return your call?

6. How fast are we at dealing with your questions?

7. Do we explain things so you can understand them?

8. Would you like more help with your benefits?

How can we improve our service?