Repairs Questionnaire

Please help us to improve the service that we provide to you

Please fill in your name and select one option for each question.

Name *

Address *

1. Do you find it easy to use our service? *

Very good
Good
Average
Poor
Very Poor

2. Do you always know who is coming to do the job? *

Every time
Most times
Sometimes
Hardly ever
Never

3. Do you always know when they are coming? *

Every time
Most times
Sometimes
Hardly ever
Never

4. What do you think of the day time service? *

Very good
Good
Average
Poor
Very Poor

5. How good are we at telling you what’s going on? *

Very good
Good
Average
Poor
Very Poor

6. Sometimes there may be changes; do we tell you about these? *

Every time
Most times
Sometimes
Hardly ever
Never

7. Do we tell you when you need to pay for a job? *

Every time
Most times
Sometimes
Hardly ever
Never

8. If we need to send you a bill for work; do we let you know how much this will be? *

Every time
Most times
Sometimes
Hardly ever
Never

9. Have you had an emergency and had to ring us at night time or weekends? *

10. If yes, what did you think of the night time or weekend emergency service? *

Very good
Good
Average
Poor
Very Poor

How can we improve our service?

How can we help you?

Meet us

Tenants Area

Money management

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Office opening times: Monday - Thursday: 9am - 4:30pm and Friday: 9am - 3:30pm
Wigan Investment Centre, CT3 Building, 2nd Floor, Waterside Drive, Wigan, WN35BA

Partners Foundation Ltd

T: 01706 759330 E: enquiries@partnersfoundation.com

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