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Report a Repair
It is important to report repairs to us as soon as possible e.g. if a door handle is falling off or you have a leaky tap or your toilet won’t flush you must contact us and let us know and our repairs team will help to get it fixed.
When contacting us you will need to to tell us what needs fixing and then our repairs team will give you a job number and arrange for someone to come out to do the job. We will try to arrange this at a time that is convenient for you
Sometimes there may be a time when the repair is your responsibility and if this is the case there is a charge to you
Report a repair
You can report a repair by calling us on 01706 759330 or 01706 753676.
Contractor ID
Do not let anyone into your home unless you are happy that they are the person we have sent
Our Response Times
Emergency same day High Priority – 1 day Medium priority – 7 days Low priority – 14 days When you report your repair, we will inform you of the priority.
Emergency Repairs
If you have an out of hours emergency repair, please call us on 01706 759330 or 07710 822828. Our out of office service operates when the office is closed for emergency repairs only.