Tenants Area
Our tenants and customers are important to us and we will always put you first. We care about you, and your home and it matters to us that you are happy and well.
We have, in this section, provided some information that we think you will find useful. Please click on the icons below to get started. If you can’t find what you are looking for please call us on 01706 759330 where one of our team will be happy to help.
If You Wish to Report Any Anti Social Behaviour Please Follow the Button Below*
For Our Complements, comments and complaints procedure please press thew link below,
Mould can be dangerous if left untreated.
Please read here for more information and advice regarding mould.
For any further advice please contact us.
Condensation & Mould
When condensation occurs, it’s possible that mould can grow on your walls and ceilings. Mould forms from the dampness from the condensation which is why it is important to wipe away the moisture as soon as possible.
Please report this to our team As Soon As Possible.
Paying Rent
Learn more about how you can pay your rent
Report A Repair
Learn more about how you can report a repair
Ending A Tenancy
Want to move you ? Find out more here.
Health & Safety
Learn how to be safe in your home.
Money Management
We know it's hard to make your money work for you and to budget well. If you need help please call our Tenant Support Officers who can offer you advice and point you in the right direction to get the help you need
If you need advice relating to debt then you can always contact…
Consumer Credit Counselling Service on 0800 138 1111 for free and impartial debt advice
National Debt line on
0808 808 4000
Your local Citizens Advice Bureau
If you need help looking at your benefits and going through them or any help completing forms, contact our Welfare Benefits Advisors they will be happy to help
Ways to save money
Read about how you can better manage your money and learn how to start saving…
Benefits Information
There may be benefits you could be entitled to so its always worth checking
It is important that you tell us if your circumstances change as this could affect your benefits, please call us and speak to one of our welfare benefits advisors
Some people don’t always know what benefits they are entitled to, our welfare benefits advisors are here to help and advise you, if you need help please contact us
You can, if you prefer to, calculate what benefits you might be entitled to online, click on the link below
What You Need To Know
If you are looking for our Compliments, Complaints and Comments Procedure please visit our publications page or contact us.
