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Housing Regulator for England
From 1st April 2023 the way Partners Foundation manage all tenant services (from building safety, repairs and effective complaint-handling to tenant engagement) will be monitored by The Regulator of Social Housing (England)
They will do this in part by encouraging tenants to answer questions on different services. This will allow tenants to scrutinise and give feedback on their landlord’s performance, and to allow The Regulator of Social Housing to check that landlords are complying with the new regulatory standards. Partners Foundation started this process as a pilot project in 2022 and the results will be published January 2023
The link below takes you to the full list of questions we need to ask:
The link below takes you to a summary of the guidance produced by the Regulator of Social Housing:
The link below gives you our results to our tenant satisfaction measures
