Call us on 01706 759330
How can we help you?
Need to know
You can organise a visit by contacting your local Fire Services or visit the website www.fireservice.co.uk/safety
In our supported accommodation we carry out our own Fire Risk Assessment which is done by a qualified person, we will share this with you and go through the recommendations to make sure your home is safe. We revisit these annually.
If you require further advice on safety in and around your home you can visit www.electricalsafetyfirst.org.uk
If you have any concerns about any of your electric or electrical appliances, please contact us on 01706 759330 or 01706 753678
If you think you have a gas leak then please do not smoke or light a naked flame or turn any electrical switches on.
Turn the supply off at the meter, the location of the meter will be on your Partners Foundation Contact Card.
You must never block any air vents to your gas appliances as this could block the fresh air needed for your appliance to work safely.
Most of our properties have some form of gas appliance installed and it is our responsibility to carry out annual gas service inspections for appliances owned by us. We will contact you and make the necessary arrangements to carry out this work.
It is important that you allow us prompt access to your home and allow our contractor to carry out the work. Failure to do so is a breach of your tenancy and more importantly a danger to your safety. You must ensure any gas appliances the you own are regularly maintained and serviced at least once a year.