Skip to content

Tenants Area

Our tenants and customers are important to us and we will always put you first. We care about you and your home and it matters to us that you are happy and well.

We have in this section provided some information that we think you will find useful. Please click on the icons below to get started. If you can’t find what you are looking for please call us on 01706 759330 where one of our team will be happy to help

Paying Rent

Learn more about how you can pay your rent
Click Here

Report a Repair

Learn more about how you can report a repair
Click Here

Ending a Tenancy

Want to move out? Find out here
Click Here

Health & Safety

Learn how to be safe in your home
Click Here

Send a compliment

If you'd like to give us feedback about the service you've received from Partners Foundation or pay us a compliment please fill in the form
Click Here

Send a comment

If you have suggestions or comments you would like to say, you can do online. To get started, please fill in the form below.
Click Here

Need to complain?

We will treat all complaints seriously and we recognise the need to listen to our tenants. Click on 'Start Now' to fill in the details.
Click Here

If You Wish to Report Any Anti Social Behaviour Please Follow the Button Below*

Housing Ombudsman

Condensation & Mould

When condensation occurs, it’s possible that mould can grow on your walls and ceilings. Mould forms from the dampness from the condensation which is why it is important to wipe away the moisture as soon as possible

Find Out More
condensation and mould

Tenants Area

Our tenants and customers are important to us and we will always put you first. We care about you and your home and it matters to us that you are happy and well.

We have in this section provided some information that we think you will find useful. Please click on the icons below to get started. If you can’t find what you are looking for please call us on 01706 759330 where one of our team will be happy to help

Paying Rent

Learn more about how you can pay your rent
Click Here

Report a Repair

Learn more about how you can report a repair
Click Here

Ending a Tenancy

Want to move out? Find out here
Click Here

Health & Safety

Learn how to be safe in your home
Click Here

Send a compliment

If you'd like to give us feedback about the service you've received from Partners Foundation or pay us a compliment please fill in the form
Click Here

Send a complaint

We will treat all complaints seriously and we recognise the need to listen to our tenants. Click on 'Start Now' to fill in the details.
Click Here

Send a comment

If you have suggestions or comments you would like to say, you can do online. To get started, please fill in the form below.
Click Here

How can we help you?

meet us
meet us

Meet us

Tenants Area
Tenants Area

Tenants Area

Money management
Money management

Money management

Need to know
Need to know

Need to know

Success Stories
Success stories

Success stories

Electrical Safety

We use electricity every day in our home and we sometimes forget how dangerous it can be. Here are some tips to improve safety around your home, it is a good idea to check for these common faults/dangers:

  • Check for frayed or damaged leads
  • Tuck leads safely out of the way and keep them neat and tidy
  • If you have any cracked plugs, sockets and switches report them to us straight away
  • When using bulbs only use ones at or below the maximum wattage
  • Remember water and electricity do not mix – do not unplug or plug things in with wet hands, be careful if you spill water near or over appliances
  • Don’t overload sockets, too many plugs in one socket can be dangerous, overheat and cause fire

If you have any concerns about any of your electric or electrical appliances, please contact us on 01706 759330 or 01706 753678